Saturday, July 20, 2013

Communication and Cultural Diversity


I often find myself communicating differently with people from different groups and cultures. Most of my family and friends are Nigerian and when I am around them I find myself speaking in a Nigerian accent. I also tend to use more eye gestures and hand gestures that is very common among Nigerians. Also, I tend to not use proper English grammar when communicating with them.

At work I am surrounded by people of diverse backgrounds. I notice that I use less eye and hand gestures. I also speak more politely and with proper English. I am calmer when speaking with my colleagues, whereas at home or with family I can be louder and raise my voice if in disagreement.

Three strategies I can use to communicate more effectively with these groups:
1. I can work on not raising my voice with anyone even if they are my family. I do not like it when I get loud and neither does anyone around me.

2. Another strategy is that I can try to be more comfortable at work. I should focus more on having a positive and effective communication with my colleagues instead of how they will react if I use hand or eye gestures. Most of us are very comfortable with each other so I can try and be more comfortable when communicating.

3. One last strategy is that I can listen more and be more aware of the communication skills of others. If I am in disagreement I can listen to what others are saying before raising my voice and trying to get my point across. Raising my voice can also negatively impact my communication and may not be the communication skill of someone else. If I am the only one raising my voice then I am not communicating effectively. 

2 comments:

  1. I enjoyed reading about your Nigerian culture. Reading about your communication with your family further explains that even within diversity there are commonalities, as I react the same way with my family versus the public.

    ReplyDelete
  2. Very similar to what I believe Dorcas! I agree that you should speak proper English when speaking to coworkers and anyone outside of your family and close friends. I think that when people don't do this, they are perceived and judged in a different way, usually the wrong way. I didn't really think about the amount of eye and hand gestures until reading your blog. You're right because I too use less of those. It's so interesting how we know what makes others uncomfortable.

    ReplyDelete